There seems to have been an increase in the old “This is BT, your broadband is going to be cut off” calls, this time the message is recorded. Ignore the call, I wish I had a pound for every time my broadband was going to be cut off in the last twelve months, and it is still working well. If you are really worried contact BT directly.
The following was issued by Hampshire Constabulary:
| “We have received a number of reports of fraudsters posing as bank staff in the Test Valley area.
Fraudsters are making phone calls and introducing themselves as the manager of the victim’s local bank branch. They are then offering to arrange to deliver new bank cards to the victim’s home address. Whilst at the victim’s address the fraudster will request the victim’s current bank cards and PIN. Once they have left the victim’s address they will make withdrawals from the victim’s bank account. Please remember that Police and your bank will NEVER: • Phone you to ask for your 4-digit card PIN or your online banking password Fraudsters can sound extremely professional and will do all they can to convince you that their call is genuine. Criminals may already have some information about you, for example your name and address. So don’t assume that a call is genuine just because they have these details or because they claim to represent a legitimate organisation you use or a person that you know. If you’re ever at all suspicious about a call, then just hang up the phone. There are, unfortunately, many types of fraud. More information on these can be found at https://www.financialfraudaction.org.uk/consumer/ If you have been a victim of fraud then you can report this to Action Fraud on https://www.actionfraud.police.uk/ All the best and stay safe, PCSO Richard Sanders
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Monxton Matters 
There are some very simple things you can do to get rid of these calls etc:
1. Sign up for the telephone preference service (TPS). Once registered and after the initial 30 day set up, this will remove a lot of all calls.
2. If you are a BT customer, as of the BT Protect, sign up for the 1571 or 1572 service; the latter is free and will block numbers selected by BT as being suspect plus you can: black list numbers (immediately after a call); block all ‘withheld’ numbers; block all international numbers.
With the 1572 service we have reduced our ‘unwanted’ calls to a couple per month. Indeed in the past 30 days over 130 ‘unwanted’ calls were automatically diverted to the 1572 junk voice mail box; thus we were not disturbed, and no one left a message (funny old thing that!).
Whilst we use BT other providers are available and I am sure have similar schemes.
Good luck.
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